1. Free Shipping Eligibility

• Minimum Order Value: To qualify for free standard shipping, your order must meet the minimum purchase amount of $75 USD (for orders shipping to the USA) or $100 CAD (for orders shipping to Canada) before taxes and after any discounts.
• Qualifying Products: Certain items may be excluded from free shipping due to size, weight, or special handling requirements. Oversized or heavy items may incur additional shipping charges.

2. Regions Covered

• United States: Free shipping is available to all 50 states. Please note that orders shipping to Alaska, Hawaii, and U.S. territories may have longer delivery times.
• Canada: Free shipping is available to all Canadian provinces. Remote locations and certain northern areas may not be eligible for free shipping or may experience longer shipping times.

3. Shipping Method and Delivery Times

• Standard Shipping: Orders qualifying for free shipping will be shipped via standard shipping services. Estimated delivery times are typically 7-10 business days within the continental USA and 5-7 business days within Canada.
• Expedited Shipping: If you would like your order sooner, expedited shipping options are available at an additional cost, which will be calculated during checkout.

4. Duties and Taxes

• Cross-Border Fees: Orders shipped between the USA and Canada may be subject to import duties, taxes, and other charges. These fees are the responsibility of the customer and are not covered by our free shipping policy.

5. Exclusions

• Free shipping may not be available during special promotional events or when using discount codes that bring the order total below the minimum threshold.
• Items marked as “final sale” or “clearance” may be excluded from free shipping offers.

6. Returns

• Return Shipping: Customers are responsible for the cost of return shipping unless an error was made on our part, or the product is defective or damaged upon arrival. Free return shipping may apply to certain items.

7. Policy Updates

• This free shipping policy may be updated periodically to reflect changes in our shipping rates, delivery services, or other factors. Please refer to this page for the most current information.

For further questions, please contact our Customer Support team (infos@priimste.com). We appreciate your business and aim to provide a seamless shopping experience.